Our stance on your privacy

Privacy Policy

Last updated: 21 December 2025

Lamara values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, interact with our services, or make a purchase.

By using the Lamara website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information.

Personal Information
Information you voluntarily provide, including your full name, email address, phone number, delivery or billing address, payment details processed securely through third party providers, and account details if you create an account.

Automatically Collected Information
When you visit our website, we may automatically collect your IP address, browser type, device information, pages visited, time spent on the site, and cookie related data.

How We Use Your Information

We use your information to process and fulfill orders, communicate with you regarding purchases, updates, or enquiries, improve our products, services, and website experience, send marketing communications where consent has been provided, and comply with legal and regulatory obligations.

Your data is used only for lawful, relevant, and necessary purposes.

Legal Basis for Processing

We process personal data in accordance with the Data Protection and Privacy Act of Uganda and applicable international standards. Processing is based on your consent, the performance of a contract, compliance with legal obligations, and legitimate business interests that do not override your rights.

Cookies and Tracking Technologies

Lamara uses cookies to enhance your browsing experience and to understand how visitors use our website.

You may disable cookies through your browser settings. Certain features of the website may not function properly if cookies are disabled.

Sharing of Information

Lamara does not sell or rent personal data.

Your information may be shared only with trusted service providers such as payment processors, delivery partners, and technology providers supporting website operations, as well as legal or regulatory authorities where required by law.

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, alteration, or disclosure.

While reasonable steps are taken to safeguard your data, no method of transmission over the internet is completely secure.

Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

When data is no longer required, it is securely deleted or anonymised.

Your Rights

You have the right to access your personal data, request correction of inaccurate information, request deletion of your data where applicable, withdraw consent for marketing communications, and object to or restrict certain data processing activities.

Requests regarding your data may be made using the contact details below.

Third Party Links

The Lamara website may contain links to third party websites. Lamara is not responsible for the privacy practices or content of external sites. Users are encouraged to review third party privacy policies independently.

Children’s Privacy

Lamara does not knowingly collect personal information from individuals under the age of 18. If such information is identified, it will be promptly deleted.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in law, technology, or business practices. Any updates will be published on this page with a revised effective date.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or the handling of personal data, please contact us at:

Email: info@lamaraug.com
Business Name: Lamara
Location: Uganda

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